Shipping

UK domestic shipping

UK domestic shipping will be processed through Royal Mail, shipping options can be selected at checkout.

International shipping

International shipping will be processes through Royal Mail, shipping options can be selected at checkout.

Returns

30 Days to Return

Please contact us in the first instance at dapperdachery@gmail.com

Should you wish to return anything bought from us, we will be happy to refund a product, provided (in the case of any non-defective products) it has not been unnecessarily handled, i.e beyond the handling that you would do in a shop to decide whether to purchase the product.

Returns should be made within 30 days and in original, undamaged packaging. If the product returned has been unnecessarily handled, we reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount. This does not affect your statutory rights.

Returns and Exchanges

We will process a refund as soon as the goods are received back with us in the case of returns, or as soon as we have seen photographic evidence in instances where goods are not to be returned and in any event within 30 days of the day we confirm you are entitled to a refund.

Exception: We regret that personalised products that are especially made or ordered with your choice of fabric, Harness Hole or other customised aspect cannot be returned or refunded unless they are defective.

Refunds are normally processed by your Card issuing bank within 2 − 5 working days of us raising the refund but some banks require 30 days to process.

Packing and sending your return:

To ensure that your refund is processed as quickly as possible, please follow the procedures below.

Return the product in its original packaging

Pack the product to avoid damage during returns transit

Include your order confirmation email or your name, address, phone number, order number and whether you require a refund or a replacement.